Privacy Policy for Deepta Nagpal / Beyond Kilos & Inches
Effective Date: 01/01/2024
Website: deeptanagpal.com
Deepta Nagpal, operating as Beyond Kilos & Inches, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how personal data is collected, used, stored, shared, and protected when you visit the website, submit an enquiry, book or pay for a consultation, fill an intake form, or use the services.
1. Who this policy applies to
This Privacy Policy applies to website visitors, prospective clients, existing clients, and other individuals whose personal data is collected through the website, forms, email, calls, messages, payments, or service delivery processes.
2. Who is collecting the data
The services are offered by Deepta Nagpal, operating as Beyond Kilos & Inches.
For privacy-related questions, correction requests, erasure requests, or concerns regarding your personal data, you may contact:
3. What data may be collected
Depending on how you interact with the website or services, the following categories of personal data may be collected:
A. Website enquiry / contact form data
- Name
- Phone number
- Email address
- Health goal or message submitted through the contact form
B. Consultation and intake data
- Full name
- City and country of residence
- Age
- Gender
- Height and weight
- Lifestyle and physical activity information
- Food preferences, allergies, dislikes, and routine details
- Medication details voluntarily shared for consultation
- Physiological or wellness-related information voluntarily shared for consultation
- For women clients, menstrual-cycle related details voluntarily shared and relevant to consultation
- Uploaded medical reports or other documents voluntarily shared for consultation
- Health goals and related background shared during intake or follow-up
C. Technical and website usage data
- Browser type
- Device information
- IP address
- Website pages visited
- Cookies or similar website analytics data, where used
Only personal data that is reasonably necessary for the relevant purpose is collected.
4. Why the data is collected
Personal data may be used for the following purposes:
- To respond to website enquiries and schedule consultations
- To provide nutrition, diet, and wellness consultation services
- To understand your health background, food habits, lifestyle, and goals for preparing customized guidance
- To communicate regarding bookings, follow-ups, service updates, and client support
- To maintain service records and internal administration
- To improve the website and services
- To comply with applicable legal obligations
- To send promotional or marketing communications only where you have given consent
Personal data is used only for the purpose for which it is collected or as otherwise permitted under applicable law.
5. Consent
Where consent is required, it is obtained through a clear action such as submitting a form, selecting a checkbox, or voluntarily sharing information for consultation after receiving the relevant notice.
Consent for promotional or marketing communication is taken separately wherever required.
You may withdraw your consent at any time by writing to deepta@beyondkilosandinches.com. Withdrawal of consent will not affect any processing already carried out lawfully before the withdrawal, but it may affect the ability to continue services that depend on the relevant data.
6. Health-related information
Some services require you to voluntarily share health-related information so that suitable nutrition or wellness guidance can be provided. Such information is used only for consultation, support, follow-up, and service delivery connected to the requested engagement, unless otherwise required by law.
The services are intended to support nutrition and wellness guidance. Information shared through the website, forms, messages, or consultation process is not a substitute for emergency care, diagnosis, or treatment by a qualified medical professional.
7. Accuracy of information
You are requested to provide accurate, complete, and updated information relevant to your consultation. If any information changes, you may inform us so that records can be updated.
8. Data sharing
Personal data is not sold, rented, or traded.
Personal data may be shared only in the following situations:
- With trusted service providers or platforms used for website operations, forms, communication, payments, scheduling, storage, analytics, or similar support functions
- With team members or support personnel who require limited access for service delivery or administration
- Where disclosure is required by applicable law, lawful request, court order, or regulatory requirement
- Where necessary to protect legal rights, respond to fraud, or address a security incident
Any such sharing is limited to what is reasonably necessary for the relevant purpose.
9. Data retention and deletion
Personal data is retained only for as long as it is reasonably necessary for the purpose for which it was collected, for follow-up connected to the service, or for compliance with applicable legal, tax, accounting, dispute-resolution, or record-keeping obligations.
As a general approach:
- Website enquiry data may be retained for a limited period needed to respond and follow up
- Client consultation and intake data may be retained during the active service relationship and for a reasonable period afterwards for continuity, support, record management, and legal compliance
- Medical reports and other highly sensitive consultation materials are not retained longer than necessary for the consultation purpose and applicable record-keeping requirements
Where consent is withdrawn and there is no legal requirement to retain the data, the data will be deleted in accordance with applicable law.
10. Data security
Reasonable security measures are used to protect personal data against unauthorized access, misuse, alteration, disclosure, or loss. These measures may include access controls, password protection, restricted sharing, secure cloud tools, device security, and administrative safeguards.
While reasonable efforts are made to protect personal data, no method of transmission or storage is completely secure.
11. Cookies and analytics
The website may use cookies or similar tools to improve user experience, understand website usage, and support analytics. You may control cookies through your browser settings, subject to browser limitations.
12. Third-party websites
The website may contain links to third-party websites or platforms. Those external websites are governed by their own terms and privacy practices, and this Privacy Policy applies only to the website and services of Deepta Nagpal / Beyond Kilos & Inches.
13. Your rights
Subject to applicable law, you may have the right to:
- Request a summary of your personal data being processed
- Request correction, completion, or updating of inaccurate or outdated data
- Request deletion of personal data where the purpose is no longer served or consent has been withdrawn, unless retention is required by law
- Withdraw consent where processing is based on consent
- Seek grievance redressal regarding the handling of your personal data
To exercise any of these rights, please write to deepta@beyondkilosandinches.com.
14. Grievance handling
If you have any concern regarding privacy, consent, correction, deletion, or misuse of personal data, you may contact:
Email: deepta@beyondkilosandinches.com
Your request or concern will be reviewed and addressed within a reasonable time.
15. Children’s data
If services are provided to children or personal data of children is collected, such processing will be handled in accordance with applicable legal requirements, including parental or guardian consent where required.
16. Personal data breaches
If a personal data breach occurs, reasonable steps will be taken to contain, assess, and respond to the incident in accordance with applicable law.
17. Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, website features, services, or data handling processes. The updated version will be posted on this page with a revised effective date.
18. Contact details
For privacy requests, corrections, withdrawal of consent, or grievances, contact:
Deepta Nagpal
Beyond Kilos & Inches
Email: deepta@beyondkilosandinches.com